Hours of Operation
Our office is open from 6:00 AM to 9:00 PM, Monday through Friday, as well as additional hours on several Saturdays and Sundays each month. The hours for each physician will vary but your choice of physician and appointment will be given every consideration.
We offer our testing services including EEG’s on Monday through Friday, as well as some evening and Saturday hours.
Our MRI facility is open 7 days a week from 6:00 AM to 11:00 PM.
Please arrive 15 minutes before your first appointment in order to complete the necessary paperwork. You should also bring the following information to your visit:
- Insurance Cards
- Drivers license or other photo identification
- List of medications (prescription / over-the-counter) that you are currently taking along with the dosages.
- Recent test results including MRI, CT, X-Ray films or CD’s as well as any bloodwork.
- List of any questions you may have for your physician.
Financial Policies and Insurance Information
Our practice insurance policies are listed below. Our Billing Department is available to answer any questions you may have regarding our services or fees.
- Beech Street
- Blue Cross Blue Shield
- Empire Plan
- First Health
- Great West
- Health Net
- Healthcare Partners
- No Fault
- United Healthcare
- Secure Horizons
- Workers Compensation
Please contact our Billing Department in order to verify our participation with any other insurance plans.
Patients with Participating Insurances
If you are a member of a particular insurance plan with whom we participate, we will file an insurance claim for reimbursement for you. Please be advised that it is your responsibility to pay any deductible amount, co-insurance, or any other balance not paid by your insurance company. If your insurance requires a pre-authorization or referral, it is your responsibility to acquire one. Our Billing Department is available to assist you as necessary. If you have a secondary insurance we will make attempt to file the claim. If they do not respond within 30 days, balance will be transferred to your responsibility. Any bills remaining after insurance must be paid in full within 30 days from your first statement date. Return appointments will not be possible if a balance is outstanding, or payment arrangements have not been made. We will make every attempt to work with you, you can work with our Billing Department for any payment schedules needed.
Workers Compensation / No-Fault Cases
Workers Compensation and No-Fault cases require that your visit is pre-authorized. It is your responsibility to make sure that authorization has been obtained. Our Billing Department is available to assist you as necessary. If your claim is denied, you may be responsible for all charges. Return appointments will not be possible if there is an outstanding balance on your account or payment arrangements have not been made.
Some of the information our office requires are as follows:
- Insurance Authorization for patient to be seen
- Workers Compensation Claim Number
- Date of Injury
- Reason for visit
- Billing Address for Workers Compensation
- Claims Adjuster Name and Contact Number